Privacy Policy
Effective Date: 23/2/2025
At Scent Birds, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We collect different types of personal data to enhance your experience with us:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Details: We process payments securely, but we do not store your credit/debit card details.
- Browsing Data: IP address, device type, browser type, and pages visited on our website.
- Communication Data: Messages, inquiries, and customer service interactions.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill orders.
- To improve our website, services, and customer experience.
- To send promotional emails (only if you opt-in).
- To respond to your inquiries and provide support.
- To detect and prevent fraud or security threats.
3. How We Protect Your Information
We take security seriously and use industry-standard measures to protect your personal data. This includes:
- Secure payment gateways and encryption technologies.
- Limited access to personal data by authorized personnel only.
- Regular monitoring to prevent unauthorized access or data breaches.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Trusted third-party service providers (e.g., payment processors, shipping companies) to complete transactions.
- Legal authorities if required by law or to protect our rights.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. These help us:
- Remember your preferences.
- Track website performance and improve our services.
- Deliver relevant ads through third-party platforms.
You can manage cookie settings through your browser.
6. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you.
- Correct or update your personal information.
- Opt out of marketing emails anytime by clicking the unsubscribe link.
- Request data deletion where applicable.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notification.
9. Contact Us
If you have any questions about our Privacy Policy, please contact us at:
📧 Email: info@thescentbirds.com
